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Home / Features / Click to call

Click to call

Click to call: the easiest way to reach your team

Click to call is the quickest and most comfortable way to reach your customer support or sales team. Click to call is a button inserted on your website which enables web users to insert their phone number to be called back. Thanks to web call back, you contact your clients when they are the most receptive to your agents’ advices.

Click to call featuresclick to call

  • Free and instantaneous contact with your web users
  • Alerts displayed on the monitoring
  • Customizable click to call button
  • Automatic inbound call for the agents following a user request (IPBX option)

Benefits of click to call 

  • Lower website abandonment
  • First contact resolution
  • Website humanisation
  • Increase customer loyalty thanks to a better customer online experience

Features

Monitoring
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Live chat
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Click to call
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Co-browsing
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Watch visitors
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Proactive engagement

News & Press releases

 Aug 2011 -  Launch of new version

New features including multi-chat

 Nov 2011 - Watching web visitors

New tool to improve web usability

 Aug 2010 - Available in SaaS

New integration mode available

Contact us

Headquarter in Paris
13 rue Jean-Baptiste Berlier
75013 Paris - FRANCE
Tel: +33 (0)1 55 43 75 30


Office in Londres
300 High Holborn
WC1V7JH London - UNITED KINGDOM
Tel: +44 (0)20 7092 6619

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